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Terms & Conditions / Cancellation Policy

AIRPORT PICKUP INFORMATION

Our driver will receive you by the arrival airline baggage claim, and he/she will be holding the PASSENGER name sign. If there is any difficulty for locating the driver, please call us for assistance.

CANCELLATION POLICY

Cancellation made prior to 3 hours before the scheduled pick up time is without penalty. A cancellation made within 3 hours or after scheduled pick up time is subject to a full fare and gratuity charges. All reservations require separate cancellation. If any changed or cancellation needed in reservation, within the Pickup time 12:00am and 6:00am, please call before 11:00pm, the night before schedule pickup, in order to avoid charges. Our office hours are between 5:00am and 11:00pm, however we do provide 24 hours service, and we dispatch/ assign all reservations for next morning by 11:00 Pm.

GRATUITY

15% gratuity will be automatically added for single payment convenient.

DEPOSITS